Payments

Payment methods

Our online store accepts payments by PayPal, Credit Card, Bank Transfer. You can choose one of these payment methods after the checkout.

At no time we will be able to accept cash payments, either directly or sent by post.

Please note: This online shop operates from the European Union and all transactions are ultimately made in Euro (unless otherwise displayed). If you are paying using a different currency, the currency conversion will be based on the exchange rate of the day of the purchase. There is no extra cost for currency conversion.

Paypal

PayPal permits any company or individual consumer who has an email address to send and receive payments in a safe, secure manner.

Clicking the "Pay with Paypal" link will bring you to PayPal's secure website. Once there, if you already have a PayPal account, you can simply proceed to authorise your payment.

If you do not have a PayPal account, you can register for free and securely enter your credit card information (prepaid cards are also accepted). You will then be able to send order payments to with the simple click of your mouse.

You can also use your current bank account to apply funds to your PayPal account, from which you can subsequently make payments. The use of PayPal as an online payment tool is free.

Credit cards

On Murphy & Nye you can securely pay by credit card, we accept the following cards: Visa, MasterCard, American Express, Diners Club, JCB, Laser Card and Maestro.

The payment occurs over a secure server (SSL) with a 128-bit encryption key. Over this secure system, your credit card information is sent directly to the applicable banking authority over a secured, encrypted connection.

No individual within Murphy & Nye Online Store or over the Internet will have access to your credit card information during and after the moment of purchase.

The total amount of your order will be reserved immediately on your credit card and afterwards debited on your account. Orders paid using credit cards are processed faster than those paid via Bank Transfer, as communication of the payment to us is instantaneous.

To ensure you a secure payment transaction, our Payment Department might get in touch with you requesting further information before processing your order. This can influence the delivery time of your order.

Satispay

With Satispay application you can quickly pay for your purchases by framing QR Code or by entering your mobile number.

For purchases with Satispay payment method, at the same time as online transaction is concluded, Satispay will immediately charge the amount relating to the purchase made.

In case of cancellation of order, both by Customer and in case of non-acceptance of the same by AEFFE LAB SRL, the amount of canceled goods will be re-credited to customer's Satispay account. The re-credit times depend exclusively on Satispay.

AEFFE LAB SRL reserves the right to request additional information from the Customer (eg. telephone number) to determine the actual ownership of the Satispay account. In absence of the required documentation, AEFFE LAB SRL reserves the right not to accept the order.

At no time during purchase process, AEFFE LAB SRL is able to know information relating to the buyer's Satispay account. Therefore, in no case can it be held responsible for any fraudulent or improper use of the account.

Order cannot in any case be canceled by customer as goods, if available, are immediately shipped to customer.

Bank transfer

You have the option to pay for your purchases using a national Bank Transfer. To make a Bank Transfer, please follow these steps:

1. Select Pay by Bank Transfer;

2. Take note of the on-screen instructions or print them for completing the payment. You will be given our IBAN and BIC/SWIFT bank details, the unique transaction code or "payment reference number" for the bank transfer and the Beneficiary Name, which has to be exactly the one displayed;

3. Contact your bank and arrange the payment to the bank account given.

IMPORTANT: Ensure to include the "payment reference number" or unique transaction code in the description or reference field of your bank transfer form.

ATTENTION: Your order will be processed once the payment has been received and confirmed by our Bank. This usually takes an average of 3 business days although this may take up to 10 business days. As banking delays are beyond AEFFE LAB SRL's control, we are unable to reserve stock during this period. If you require a faster service, we suggest to choose Credit Card or PayPal as an alternative payment method.

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